Privacy Policy
At CodeMagen Innovation, protecting your privacy is one of our priorities. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, interact with our team, or use our travel technology solutions and related services.
This Privacy Policy applies to information collected through:
Our website and digital platforms
Our travel technology products and software solutions
Sales enquiries and business communications
Product demonstrations and onboarding
Customer support interactions
This Privacy Policy does not apply to third-party websites, services, or applications that may be linked from our website.
By using our website or engaging with our services, you agree to the practices described in this Privacy Policy. If you have any questions regarding this Privacy Policy, please contact us using the details provided at the end of this page.
Information We Collect
We collect information throughout our relationship with customers and website visitors.
Information You Provide
Contact Information
Name
Email
address
Phone number
Company name
Job title
Business Information
Organization details
Project requirements
Product interests
Communication preferences
Billing Information
Where applicable, we may collect billing addresses, tax information, invoices, and payment-related details.
Customer Support
Information shared through emails, support requests, meetings, chats, attachments, or other communications.
Information Collected Automatically
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Operating system
Pages visited
Time spent on pages
Referring website
General website usage analytics
Information From Third Parties
We may receive limited information from trusted partners including:
CRM platforms
Marketing tools
Payment providers
Travel content providers
Third-party integrations connected to our solutions
How We Use Your Information
We use your information to:
Deliver our software solutions and services
Respond to enquiries and schedule demonstrations
Manage customer accounts
Improve website performance and user experience
Provide technical support
Communicate product updates and service announcements
Develop new features and enhancements
Maintain platform security
Meet legal and regulatory obligations
Legal Basis for Processing
Where applicable, we process personal information based on:
Your consent
Contractual necessity
Legitimate business interests
Compliance with legal obligations
Sharing of Information
We do not sell or rent your personal information.
Information may be shared only when necessary, with:
Service Providers
Trusted vendors that help us operate our business, including:
Cloud hosting providers
CRM platforms
Communication services
Payment processors
Analytics providers
Technology Integrations
Where customers choose to connect external platforms such as travel suppliers, GDS providers, payment gateways, accounting systems, or other integrations, necessary information may be exchanged to enable those services.
Legal Requirements
We may disclose information where required by law or when necessary to:
Comply with legal obligations
Protect our rights
Prevent fraud or misuse
Ensure the security of our systems
Business Transfers
If CodeMagen Innovation undergoes a merger, acquisition, restructuring, or sale of assets, relevant information may be transferred as part of that transaction.
Data Retention
We retain personal information only for as long as necessary to:
Deliver our services
Meet contractual obligations
Comply with legal requirements
Resolve disputes
Improve our products
Anonymous or aggregated information may be retained for analytics purposes.
Data Security
We maintain appropriate technical and organizational safeguards to protect your information, including:
Encrypted data transmission (TLS/SSL)
Secure cloud infrastructure
Access control policies
Role-based permissions
Regular security monitoring
Industry-standard security practices
While we work hard to protect your information, no online system can guarantee absolute security.
International Data Transfers
If you access our services from outside India, your information may be processed and stored in India or other jurisdictions where our infrastructure or service providers operate.
By using our services, you consent to such transfers.
Your Rights
Depending on your location and applicable laws, you may have the right to:
Access your personal information
Update inaccurate information
Request deletion of your data
Restrict or object to certain processing activities
Withdraw previously provided consent
Request a copy of your personal information
To exercise these rights, please contact us.
Cookies
Our website may use cookies and similar technologies directly or through trusted third-party services for purposes such as:
Website functionality
Performance monitoring
Analytics
User preferences
Most browsers allow you to manage or disable cookies through browser settings.
Children's Privacy
Our website and services are intended for business users and are not directed toward individuals under the age of 16. We do not knowingly collect personal information from children.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
The updated version will always be published on this page with the latest revision date.
Continued use of our website or services after changes become effective constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy or how we handle your information, please contact us.
CodeMagen Innovation
Email: hello@codemagen.com
Mumbai Office:
Reg. Office: 3, Ground Floor, 41 Currimbhoy Bhulabhai Desai Road, Cumballa Hill, Mumbai – 400026
Bengaluru Office:
3rd Floor, Incuber KRMIT, IMG Tower, 18, 80 Feet Road, ST Bed, Koramangala, Bengaluru, Karnataka – 560047